Shipping
& Payment

How much is the shipping?

Can I change an order after I have placed it?

Will I receive an invoice for my order?

How long does it take until I receive my package?

Can I cancel my order?

Can I have HORL ® products delivered outside the EU?

Why was my payment by credit card or other payment method not accepted?

My address cannot be entered in the order process. What can I do?

Can I order HORL ® products without VAT?

What do I have to consider if I have a deposit agreement with the shipping service provider in charge?